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WSI Course Guide and Career Guide : 2011
17 TAFE NSW strives to provide you with the opportunity to study, learn and develop skills in a safe and supportive environment. When you enrol you agree to follow TAFE NSW instructions and rules. At the commencement of classes, you will be provided with a Student Guide which outlines your rights and responsibilities. If you use TAFE NSW internet websites or use computers that are the property of TAFE NSW, you must abide by the TAFE NSW -- Online Communication Services Code of Expected User Behaviour. If you do not follow TAFE NSW regulations in regard to behaviour, there is a range of disciplinary actions which may be followed, including suspension from class. More information is available in any TAFE NSW library or on our website at wsi.tafensw.edu.au. Your privacy and protection of personal information When you enrol at TAFE NSW, the collection, storage, use and disclosure of the personal information you provide is protected under the Privacy and Personal Information Protection Act 1998. Any health information provided is protected under the Health Records and Information Privacy Act 2002. We protect your personal and private information and will not disclose it without your approval. The Government Information (Public Access) Act 2009 gives you the right to access many documents held by NSW government agencies including TAFE NSW. We allow you to access your information and make corrections if necessary. For more information, call the Department's Information Access Unit on (02) 9561 8151. Anti-discrimination and vilification It is unlawful for a person to do anything publicly that could encourage or incite hatred, serious contempt or severe ridicule against you or others on any grounds. If you feel you have been discriminated against, contact your teacher or a TAFE NSW counsellor. Making a complaint TAFE NSW seeks to resolve di culties, grievances and complaints in a prompt, impartial and just manner. We hope that most complaints can be dealt with informally. If you have a problem or wish to make a complaint, you may report it to any sta member, verbally or in writing. There is a Complaint Form available online from our website or from teaching and customer service sta . For more information, go to our website. Your rights and responsibilities WSI PLUS WSI PLUS courses are fast-tracked, fee-for-service programs for individuals or customised for companies. They are competitively priced to ensure that you get top quality training for a reasonable investment. There are no fee exemptions or concessions available for WSI PLUS courses. Our training is: Current and relevant: Regular liaison with industry ensures that WSI PLUS training and support materials will give you the skills directly relevant to today's workplace. Flexible and customised: WSI PLUS courses generally run outside of working hours so as not to conflict with work. Some courses may be taken by distance learning. If a group of your employees need training, a TAFE NSW course can be customised to your workplace needs and delivered on site. Delivered by experts: Trainers are encouraged to continue to work in the industry area they are training in, bringing you direct industry expertise and access to industry contacts and professional networks. For more information: Visit our website: wsi.tafensw.edu.au/wsiplus Call: 131 870 (Press 2) Email: email@example.com In person: Visit the Customer Service O ce at the College where your course is being delivered. Our o ces are open 9.00am to 5.00pm (Monday to Friday).